Hager Fox
Published
June 3, 2022
Location
2960 Ena Dr., Lansing, Michigan
Category
Default  
Job Type

Description

Salary Range: $15-17/hr

Job Purpose:  Performs, maintenance, modification, overhaul, service, and repair of air conditioning and refrigeration systems and equipment by performing the following duties.

Essential Functions:

  • Performs service and repairs on all HVAC, refrigeration, and control systems.
  • Responsible for a company work vehicle, parts inventory, and equipment assigned to the company work vehicle.  The technician has complete responsibility for the vehicle.
  • Replaces electrical components such as compressors, contactors, and motor starters; relays and diagnoses any electrical or mechanical components to which these are related.
  • Occasionally, changes out gas and oil furnaces and split air conditioning systems, and installs ductless air conditioning and heat pumps, sheet metal installation and transitions, refrigeration, condensate, and PVC venting.
  • Procures all material in a timely manner to meet client service level agreements for scheduled completion dates.
  • Promotes and sells new HVAC products by observing customers’ equipment and through inquiries of customers.
  • Learns the company service price book to efficiently provide quotes to customers while minimizing lost sales opportunities.
  • Prepares customer invoicing and maintains customer information in the database.
  • Possesses competent knowledge of the use and care of tools and equipment used in the facility and housed on company vehicle.
  • Responds immediately to emergency situations and customer concerns.
  • Understands the company policy is to provide 100% customer satisfaction by exceeding customer expectations.
  • Performs all work to industry standards and maintains a professional manner and appearance at all times.
  • Complies with all applicable codes, regulations, governmental agencies, and company directives as related to building operations and practices safe work habits.
  • Performs any other job duties as assigned.

Job Specifications: 

Education, Experience, Knowledge & Skills Required: 

  • High School Diploma or equivalent education is required.
  • Associate degree or climate control certificate in HVAC required.
  • 1-3 years minimum HVAC service technician preferred.
  • Basic Microsoft Office skills.
  • Service Titan experience is preferred but not required.
  • Ability to multi-task and manage multiple priorities.
  • Basic math skills.
  • Works with a sense of urgency and attention to detail.
  • Strong organizational skills.
  • Effective communicator with strong customer relations skills.
  • Team player (works well with others).
  • Ability to work overtime, beyond regular schedule, to complete work assignments as required.
  • Ability to work on-call, on weekends and holidays as required.
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