Privacy Policy | Hager Fox Heating & Air Conditioning
Back To School BOGO Buy A Furnace, and Get The AC Free Deals & Financing

Privacy Policy

Your privacy is important to us, and this policy will inform you of the information that Hager Fox Heating & Air Conditioning may collect from you, how it is used, and/or disclosed. By using our Website, https://hagerfox.com, you are acknowledging and accepting the practices and information described in this policy and on our Website.

Communications

By communicating with Hager Fox Heating & Air Conditioning, you agree to receive messages in the form of text, email, phone call, and other communication channels. Texting communications may be sent for appointment reminders, order alerts, account notifications, marketing purposes, and other relevant topics. When receiving these messages:

  • Messaging frequency may vary
  • Message and data rates may apply
  • To opt out at any time, text STOP or END and no further text messages will be sent.
  • For assistance, please email info@hagerfox.com
  • visit TERMS AND CONDITIONS for our Terms of Service

Collecting Personal Information

When you visit our Website, we may collect personal and non-personal information such as: domain name, IP Address, type of Internet browser used, operating system, what brought you to our Website, which pages you visited, and the length of time you were on each page. We work with third parties, using cookies and other similar identifiers, to collect user data on our Website and elsewhere on the Internet for the purposes of tracking and advertising. Additionally, any information you willingly submit to us via our Website or otherwise will be collected. We may use this information to contact you in the future regarding specials, new products, services, or changes to this privacy policy. We do not collect phone numbers without consent.

Using Information

We may use the information we have collected primarily for our own internal purposes, including improving our products, services, Website, advertising, remarketing efforts, etc. However, we may also use your collected information to contact you to respond to inquiries or provide information about our services.

Protecting Information

Hager Fox Heating & Air Conditioning follows accepted industry standards when it comes to protecting the information you submit to us and that we gather, both during transmission and once we receive it. We use appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Web Browser Cookies

We may use “cookies” to enhance your experience on our Website. A cookie is a piece of data placed on your hard drive for record-keeping purposes by your web browser that may sometimes track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We will disclose personal information and/or an IP Address when required by law or in good faith belief that such an action is necessary to: cooperate with an investigation of purported unlawful activity, protect the rights or property of our Website and related properties, or identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website or its related properties.

Please keep in mind that if you voluntarily submit your information in a public forum on our related to our Website—such as a comment section, discussion board, etc.—it may be collected and used by others, and we have no control of how third parties may use your publicly accessible information.

Hager Fox Heating & Air Conditioning will not sell or share consumer information. Phone numbers collected for operational purposes, such as booking confirmations and reminders, dispatch notifications, and completed job review requests, will only be stored in the customer’s profile. Marketing messages, that are informational or promotional, require separate customer Opt-In authorization. Overall message frequency may vary based on the total number of appointments booked with Hager Fox Heating & Air Conditioning. Message and data rates may apply.

You can unsubscribe from our promotional emails via the link provided in the emails. To Opt-Out of text messages, simply reply “END” to any text message received, no further messages will be sent. Customers can opt-back in as well, to continue getting job notifications. For any assistance, simply email: customercare@hagerfox.com.

Third-Party Websites

Hager Fox Heating & Air Conditioning’s Website may contain links to third-party websites, including links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Privacy Policy Changes

Hager Fox Heating & Air Conditioning may make changes to this privacy policy at our discretion. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. By using our Website, you acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Consent

By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you would like to opt out of our tracking, you may do so here:

http://www.aboutads.info/choices/
http://www.networkadvertising.org/choices/

If you have questions about our privacy policy, please contact us

2960 Ena Drive, Lansing, MI 48917

(517) 209-0130 Hager Fox Heating & Air Conditioning

What To Expect

Discover The Hager Fox Heating & Air Conditioning Difference

Preferred Dealer

We install, replace, repair, and maintain Mitsubishi & Lennox HVAC systems and Kohler generators.

Fully Licensed & Insured

Our experts are fully licensed and insured, with the skill to deliver the highest quality services every time.

100% Satisfaction Guarantee

We are committed to 100% satisfaction with any heating, cooling, or electrical service we perform.

One-Day Installs

Our expert technicians are highly trained and can install your new HVAC system in one day, guaranteed.

No Subcontractors

Our in-house team’s talent and knowledge allow them to handle any of our customers' requests without needing subcontractors.

Instant Rebates

Hager Fox Heating & Air Conditioning believes your time is precious, so we instantly process our rebates.

Preferred Dealer

We install, replace, repair, and maintain Mitsubishi & Lennox HVAC systems and Kohler generators.

Fully Licensed & Insured

Our experts are fully licensed and insured, with the skill to deliver the highest quality services every time.

100% Satisfaction Guarantee

We are committed to 100% satisfaction with any heating, cooling, or electrical service we perform.

One-Day Installs

Our expert technicians are highly trained and can install your new HVAC system in one day, guaranteed.

No Subcontractors

Our in-house team’s talent and knowledge allow them to handle any of our customers' requests without needing subcontractors.

Instant Rebates

Hager Fox Heating & Air Conditioning believes your time is precious, so we instantly process our rebates.

Our Reviews

See What Your Neighbors Are Saying.

Angelo, Todd and Spencer installed the above and also a new hot water heater. Neat, clean professional installations and Todd did an excellent job explaining the operational aspects. I couldn't be happier!

Richard R.

Customer

Richard R.

Customer

My basement flooded during the last storm. Water heater and furnace pilots lights were out. Once service scheduler understood I was without hot water and the furnance was also affected she wotked to schedule a same day appointment. She was courteous, friendly, and efficient. David was knowlegeable and efficient. My water hearter and furnace are very…

Paulette H.

Customer

Paulette H.

Customer

Very professional crew. Could not be happier with out installation of our new furnace, ac unit and hot water heater. Highly recommended 👌

Mark J.

Customer

Mark J.

Customer

Great sales and service, everything Jeremy said would be done was. The system was completed and installed by two extremely professional technicians.

Herb

Customer

Herb

Customer

5 stars for Joe Rambo - came to assess my mini split within 2 hours of me requesting assistance.

Janice D

Customer

Janice D

Customer

Ricardo and his crew are the best. They know what customer service means. They listened to our concerns, made sure all equipment was placed where we wanted, and are very knowledgeable and professional! They stayed till the job was finished. We thank Hager Fox for having the best technicians! We would definitely recommend them.

James S

Customer

James S

Customer

My furnace went out and I called several companies last night and Hager Fox was the only one that responded and came quickly to fix it!

Linda L.

Customer

Linda L.

Customer

Technician showed up on time, was very friendly and knowledgeable and got our furnace working properly again. Will definitely use them in the future.

Brandon H.

Customer

Brandon H.

Customer