Comfort. Service. Dependability.

For 75 years, Hager Fox Heating & Air Conditioning Co. has been in the business of keeping people comfortable.We’re proud to serve the greater Lansing area as your complete source for residential and commercial heating and air conditioning — and we’re proud to have built a reputation for solid, dependable service.

With Hager Fox, you get the best of both worlds – a reliable, reputable company that also provides and services the latest heating and air conditioning technologies.

Core Values

Client Focus

We know that this is not just any job – we are customizing your comfort. Creating solutions that benefit our clients requires that we first and foremost listen to your needs and desires for your home environment.

We Have Pride in What We Do

Service, client comfort, and personal and public safety are our highest priorities. We are proud of our long history of serving our clients, supporting our community, and taking personal ownership in our work.

Enthusiastic Service

We are dedicated team players. Clients come to us because of our genuinely positive personalities, our desire to go above and beyond, and our ability to put ourselves in their shoes.

Knowledge

We are skilled professionals with an emphasis on continuing education. We regularly take advantage of training and learning opportunities that help us continue to develop and grow. We face challenges with confidence and adapt as necessary.

Find out more about the people we serve by visiting our Affiliations and Community Partners sections.

Mission statement

Our mission is to:

  • Provide meaningful work for all of our employees by offering industry-leading compensation and benefits, and by creating additional value by providing personal and professional growth opportunities.
  • Be the best, most trusted, and most respected HVAC contractor in all of Michigan.
  • Partner with our vendors and suppliers by representing their products well and paying for their services in a timely manner.
  • Give back to and value our place in the communities in which we work and live.
  • Maintain consistent profit growth that enables us to continue to strategically grow and fulfill our mission.

Our Team

Management

Rich Rau

President

Mike Courter

General Manager

Jane Smith

Comptroller

Service Technicians

Jeremy Agler

Tim Delaney

Nick Gibbs

Denny Krouse

Troy Milan

Comfort Consultants

Joe Kinney

Arnold Lairmore

Installation Foreman

Ron Walker

Installers

Junior Brown

Tom Canfield

Ty Dombroski

Tim Lareau

Angelo Menichelli

Eric Mitoska

Andy Pfeiffer

Support Staff

Linda Connor

Diane Munger

Shirley Peters

Carla Pocan

Bruce Smith

Affiliations

Community Partners

As part of our commitment to be a good corporate citizen and neighbor, we partner with local organizations to help those in need and support the quality of life in our community. We are proud to give back to the community in these ways and others.

Testimonials

“The salesperson … was extremely knowledgeable, courteous, professional and informative. I appreciate that he and the installation crew wore protective ‘slippers’ over their shoes while they were in my house. I also appreciated the courtesy call from the Hager Fox office to confirm that a Hager Fox employee would contact me and keep the appointment to fix the rain drip even though it was after 5 p.m. Kudos for such great service. Thank you!!

– Ruth H.

“Great information. Great installation!”

– Anthony C.

“Great job all the way around! Thanks.”

– Kirk B.

“[The technician] was a gentleman and vey good to have in the house all day – laid rugs down to keep the floors clean.”

– Tom J.

“Excellent customer service from start to finish! Arnold, Andy, Tim all hard-working, helpful, on time, friendly. Very happy we went with this company for our new furnace and hot water heater. We will recommend to others to phone you first!! Arnold, Andy and Tim all great ambassadors for your company. Thanks, please let them know we said so.”

– Marc W.

“Prompt, courteous, neat services and professional. Thank you!”

– Beth H.

“Thanks for a job well done. Everyone was prompt and courteous.”

– Carolyn P.

“Thanks for all your help in getting my phone set up with my furnace. The WiFi is great! I also like the thermostat, very efficient, easy to read, too.”

– Jean H.

“[The technician] was very professional – arrived on time, cleaned up after himself, was respectful in being clean. Took the time to explain the installation, operation, and how to use the humidistat/humidifier. Followed up with a phone call to me stating that he was done…exceptional employee as far as people I have had to do work in my home.”

– Dan L.

“After another local company tried to scam me into replacing my furnace (said I had carbon monoxide when I did not) I really appreciate having a furnace company I can trust.”

– Linda V.

“Very happy. The crew was very nice and worked hard. We had a hard install, and they were awesome.”

– Scott R.

“I have been very pleased with the products and service from Hager Fox.”

– Lynne B.

“Having Hager Fox come out for my furnace and air once a year gives me a lot of peace of mind all year! You know what you are doing – and your years of service and reputation prove it. Thank you!”

– Victoria S.

“Wonderful and very informative. Thank you for beating the competition on price too! Wonderful installer, even explained everything to my son! Great job – thank you.”

– Stacey G.

“AWESOME PEOPLE…AWESOME WORK…JOB WELL DONE. Guys that came and installed my unit were great!!!!!”

– Clyde L.

“Everyone was great and we want to thank you so much for the quick services.”

– Nellie H.

“I have been very pleased with all of the service and work done at my home by Hager Fox.”

– Barbara G.

“Thank you … for prompt, professional service and installation.”

– Chris S.

“Very happy with salesman and furnace installer. Both were professional and very knowledgeable.”

– Amy & Donald A.

“[Your salesperson] provided us with excellent advice and described all of our options without any high pressure. We’ve had Hager Fox service our old furnace for more than a decade and we’ve always been impressed by your service personnel. Thank you for a job well done regarding our recent furnace and A/C installation.”

– Mark G.

“… I called the problem in and within a couple hours your technician showed up and within less than half an hour he had the problem taken care of. He knew just what had to be done and wasted no time fixing the problem. I was quite impressed with his knowledge … no wasted motions, very efficient. Good man.”

–Ron H.

“Got an estimate on Tuesday and they installed a new furnace on Thursday. [The salesman] was a very polite salesman. Beat out the other local company by $600! Very nice technicians that installed. I will be recommending them to everyone!”

– Kurt R.

“Great service! Fast & efficient! I would recommend your company to friends and family.”

– Rick B.

“We were very pleased with all aspects of our new furnace install, from beginning to end. [Salesperson] explained and handled all the paperwork perfectly. [Technician’s] installation was perfect also. I was really impressed with their knowledge and professionalism. You have great people working for you! We are enjoying our warm house! Thank you!

– JoAnn S.

“Both salesperson and installer were courteous, informative, and most importantly on time or early for their appointments. I would recommend both of them as well as your company.”

– David Z.

“Thank you for a job well done. Your men were prompt and professional. [Your technician’s] work is exceptional. He also did a great cleanup job, as did everyone else; this is much appreciated.”

– M. B.