Hager Fox stays active in numerous industry affiliations to continually build upon our knowledge and skills.
ACCA (Air Conditioning Contractors of America)
As a member of ACCA, we participate in a variety of seminars as well as best-practice-sharing programs. Bi-annually, we visit one of 11 other heating and air conditioning contractors around the country, rigorously evaluate the host company, share our findings and exchange ideas. Hager Fox has hosted this event three times since 1996 and has participated in more than 30 evaluations.
Angie’s List is an online referral company created by consumers like you to share experiences about contractors like Hager Fox. We are proud to have earned the Angie’s List Super Service Award in 2011, 2012, and again in 2015. Only the top five percent of contractors receive this honor.
Better Business Bureau (BBB)
The BBB requires its partner businesses to build trust, tell the truth, honor promises and embody integrity, among other values – matching many of Hager Fox’s core values.
Bryant Factory Authorized Dealer
We are proud to carry Bryant products and to hold the Bryant Factory Authorized Dealer designation. This means Hager Fox has committed to additional in-depth training sessions to help our technicians service gas furnaces, water heaters and more.
Lennox Premier Dealer
We are proud to carry Lennox products and to hold the Lennox Premier Dealer designation. This means Hager Fox has committed to additional in-depth training sessions to help our technicians service gas furnaces, water heaters and more.
Lansing Regional Chamber of Commerce
Hager Fox is pleased to be a member of The Lansing Regional Chamber of Commerce, which has been providing business education, networking and development opportunities to Lansing-area businesses for more than 110 years.
NATE (North American Technician Excellence)
The North American Technician Excellence certification is the heating, ventilation, air conditioning and refrigeration industry’s stamp of approval. Only 70 percent of those taking the NATE Certification pass this rigorous examination. We believe it is a true value to our clients to have service professionals who have earned the certification or are in the process of completing it.
NAWIC (National Association of Women in Construction)
NAWIC’s purpose is to “enhance the success of women in the construction industry.” Hager Fox has been a proud and active member and supporter of the organization and its goals since 1991.
As part of our commitment to be a good corporate citizen and neighbor, we partner with local organizations to help those in need and support the quality of life in our community. We are proud to give back to the community in these ways and others.
Capital Area United Way
Hager Fox supports the Capital Area United Way annual campaign with corporate donations, and is proud to have 100% employee participation in donating as well. Hager Fox has received Capital Area United Way’s Gold Achievement award multiple times.
For nearly 30 years, Haven House has provided emergency housing and support services for families with children. The shelter helps families who are homeless prepare for permanent housing by developing and promoting self-sufficiency, stability and financial responsibility.
Child Abuse Protection Services (CAPS)
CAPS prevents child abuse and saves lives by providing parenting education, support groups, and respite child care to more than 400 families in the Greater Lansing Area. CAPS also provides community outreach with the primary focus of strengthening families in the greater Lansing area.
WKAR - Off the Record
WKAR, mid-Michigan’s public television station, produces numerous programs about state and local issues and broadcasts a diverse schedule of programs from PBS and other sources. Hager Fox supports WKAR by underwriting the production of Off the Record, a weekly non-partisan news program focusing on the governor, the state Legislature and Michigan politics as a whole.
Silver Bells Light Parade
The Electric Light Parade welcomes the holiday season in the Capital City with lighted floats, the arrival of Santa and the lighting of the tree on the Capitol lawn. Hager Fox provides one of the sixty units that sparkle with thousands of lights as they parade through the streets of Lansing.
Adopt a River
Since 1994, the Lansing Board of Water & Light and Impression 5’s Adopt a River has brought the community together to help keep the Grand and Red Cedar rivers clean. Once a year, Hager Fox employees volunteer their time to clean up the river banks.
National Night Out Baker-Donora neighborhood cake walk
National Night Out (NNO) is an annual community-building campaign that promotes police-community partnerships and neighborhood camaraderie to make our neighborhoods safer, better places to live. Hager Fox is pleased to support the Baker-Donora NNO events by providing goodies for its cake walk.
“The salesperson … was extremely knowledgeable, courteous, professional and informative. I appreciate that he and the installation crew wore protective ‘slippers’ over their shoes while they were in my house. I also appreciated the courtesy call from the Hager Fox office to confirm that a Hager Fox employee would contact me and keep the appointment to fix the rain drip even though it was after 5 p.m. Kudos for such great service. Thank you!!
– Ruth H.
“Great information. Great installation!”
– Anthony C.
“Great job all the way around! Thanks.”
– Kirk B.
“[The technician] was a gentleman and vey good to have in the house all day – laid rugs down to keep the floors clean.”
– Tom J.
“Excellent customer service from start to finish! Arnold, Andy, Tim all hard-working, helpful, on time, friendly. Very happy we went with this company for our new furnace and hot water heater. We will recommend to others to phone you first!! Arnold, Andy and Tim all great ambassadors for your company. Thanks, please let them know we said so.”
– Marc W.
“Prompt, courteous, neat services and professional. Thank you!”
– Beth H.
“Thanks for a job well done. Everyone was prompt and courteous.”
– Carolyn P.
“Thanks for all your help in getting my phone set up with my furnace. The WiFi is great! I also like the thermostat, very efficient, easy to read, too.”
– Jean H.
“[The technician] was very professional – arrived on time, cleaned up after himself, was respectful in being clean. Took the time to explain the installation, operation, and how to use the humidistat/humidifier. Followed up with a phone call to me stating that he was done…exceptional employee as far as people I have had to do work in my home.”
– Dan L.
“After another local company tried to scam me into replacing my furnace (said I had carbon monoxide when I did not) I really appreciate having a furnace company I can trust.”
– Linda V.
“Very happy. The crew was very nice and worked hard. We had a hard install, and they were awesome.”
– Scott R.
“I have been very pleased with the products and service from Hager Fox.”
– Lynne B.
“Wonderful and very informative. Thank you for beating the competition on price too! Wonderful installer, even explained everything to my son! Great job – thank you.”
– Stacey G.
“AWESOME PEOPLE…AWESOME WORK…JOB WELL DONE. Guys that came and installed my unit were great!!!!!”
– Clyde L.
“Everyone was great and we want to thank you so much for the quick services.”
– Nellie H.
“I have been very pleased with all of the service and work done at my home by Hager Fox.”
– Barbara G.
“Thank you … for prompt, professional service and installation.”
– Chris S.
“Very happy with salesman and furnace installer. Both were professional and very knowledgeable.”
– Amy & Donald A.
“[Your salesperson] provided us with excellent advice and described all of our options without any high pressure. We’ve had Hager Fox service our old furnace for more than a decade and we’ve always been impressed by your service personnel. Thank you for a job well done regarding our recent furnace and A/C installation.”
– Mark G.
“… I called the problem in and within a couple hours your technician showed up and within less than half an hour he had the problem taken care of. He knew just what had to be done and wasted no time fixing the problem. I was quite impressed with his knowledge … no wasted motions, very efficient. Good man.”
“Got an estimate on Tuesday and they installed a new furnace on Thursday. [The salesman] was a very polite salesman. Beat out the other local company by $600! Very nice technicians that installed. I will be recommending them to everyone!”
– Kurt R.
“Great service! Fast & efficient! I would recommend your company to friends and family.”
– Rick B.
“We were very pleased with all aspects of our new furnace install, from beginning to end. [Salesperson] explained and handled all the paperwork perfectly. [Technician’s] installation was perfect also. I was really impressed with their knowledge and professionalism. You have great people working for you! We are enjoying our warm house! Thank you!
– JoAnn S.
“Both salesperson and installer were courteous, informative, and most importantly on time or early for their appointments. I would recommend both of them as well as your company.”
– David Z.
“Thank you for a job well done. Your men were prompt and professional. [Your technician’s] work is exceptional. He also did a great cleanup job, as did everyone else; this is much appreciated.”
– M. B.